Efficient and sustainable
Hosting designed for your business
Built for e-commerce
Designed for demanding websites
Enjoy full PCI compliance and free SSL certificates through Let's Encrypt. Get unlimited bandwidth, email addresses, parked domains, subdomains and databases as standard. Install over 300 applications for free, including Magento.
Unlimited UK-based support
Talented cloud hosting specialists
Speak to passionate UK-based technologists who take pride in solving problems and keeping your business online. Reach them through tickets, live chats or phone calls. Get 24/7 emergency phone support on our larger business hosting packages.
Seamless migrations
A comfortable upgrade for your business
Keeping your site active is imperative to your business. We know this, so work closely with you to ensure a smooth transition. Your website will upgrade to our premium 100% green business hosting with minimum downtime or disruption.
State-of-the-art servers
Enterprise grade for ultimate performance
All our business hosting is powered by our own enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won't find better.
Safe and secure web hosting
Regular scanning and protection enabled
When it comes to security, we spare no expense. We regularly run virus and malware scans, patch and update our servers and protect them with both firewalls and CloudLinux. We also provide 2.0 Tbps of DDoS protection as standard.
60-day money-back guarantee
No-quibble refunds
We're confident you'll love Krystal, but if you're not entirely satisfied just let us know within 60 days. If we can't make you happy we'll refund you in full (minus domain costs, but you can transfer them away).
Bad hosting slowing you down?
Choose the plan for you
They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.
Emerald
Sapphire
Diamond
£19 /month
The perfect starting point for small businesses and startups.
£37 /month
Ideal for more complex websites with higher resource needs.
£67 /month
Excellent for demanding and popular websites that have a lot traffic.
| Overview | |||
|---|---|---|---|
| Websites | Unlimited | Unlimited | Unlimited |
| Premium NVMe storage | Unlimited | Unlimited | Unlimited |
| Bandwidth | Unlimited | Unlimited | Unlimited |
| Mailboxes | Unlimited | Unlimited | Unlimited |
| MySQL/MariaDB databases | Unlimited | Unlimited | Unlimited |
| Subdomains | Unlimited | Unlimited | Unlimited |
| Snapshot backups | 4-hourly | 4-hourly | 4-hourly |
| Free 256-bit SSL certificates | Unlimited | Unlimited | Unlimited |
| PCI-DSS compliant | Included in Emerald | Included in Sapphire | Included in Diamond |
| ISO 27001 accredited | Included in Emerald | Included in Sapphire | Included in Diamond |
| Free domain (for life of plan) | Included in Emerald | Included in Sapphire | Included in Diamond |
| Free 1-click installs | Included in Emerald | Included in Sapphire | Included in Diamond |
| Uptime guarantee | 99.99% | 99.99% | 99.99% |
| Technology | |||
| RAM | 6GB | 8GB | 12GB |
| CPU cores | 3 | 4 | 6 |
| Processes | 75 | 100 | 150 |
| Super low contention | Included in Emerald | Included in Sapphire | Included in Diamond |
| Resource boost | Included in Emerald | Included in Sapphire | Included in Diamond |
| Support | |||
| Ticket support | Included in Emerald | Included in Sapphire | Included in Diamond |
| Live chat support | Included in Emerald | Included in Sapphire | Included in Diamond |
| Email support | Included in Emerald | Included in Sapphire | Included in Diamond |
| Phone support | Weekdays 9:00-20:00 | Weekdays 9:00-20:00 | Weekdays 9:00-20:00 |
| 24/7 emergency phone support | Not included in Emerald | Included in Sapphire | Included in Diamond |
| Access | |||
| FTP/SFTP | Included in Emerald | Included in Sapphire | Included in Diamond |
| SSH | Included in Emerald | Included in Sapphire | Included in Diamond |
| WebDAV | Included in Emerald | Included in Sapphire | Included in Diamond |
| Online file manager | Included in Emerald | Included in Sapphire | Included in Diamond |
| POP & IMAP | Included in Emerald | Included in Sapphire | Included in Diamond |
| SMTP | Included in Emerald | Included in Sapphire | Included in Diamond |
| Forwarder emails | Included in Emerald | Included in Sapphire | Included in Diamond |
| Catch-all emails | Included in Emerald | Included in Sapphire | Included in Diamond |
| Auto-responder emails | Included in Emerald | Included in Sapphire | Included in Diamond |
| Email aliases | Included in Emerald | Included in Sapphire | Included in Diamond |
| Mailing lists | Included in Emerald | Included in Sapphire | Included in Diamond |
| Email/hour sending limit | 5,000 | 5,000 | 5,000 |
| Software | |||
| phpMyAdmin | Included in Emerald | Included in Sapphire | Included in Diamond |
| Remote MySQL access | Included in Emerald | Included in Sapphire | Included in Diamond |
| cPanel | Included in Emerald | Included in Sapphire | Included in Diamond |
| PHP | Included in Emerald | Included in Sapphire | Included in Diamond |
| Git | Included in Emerald | Included in Sapphire | Included in Diamond |
| Ruby | Included in Emerald | Included in Sapphire | Included in Diamond |
| Perl | Included in Emerald | Included in Sapphire | Included in Diamond |
| Python | Included in Emerald | Included in Sapphire | Included in Diamond |
| Security | |||
| Firewall | Included in Emerald | Included in Sapphire | Included in Diamond |
| Real-time scanning | Included in Emerald | Included in Sapphire | Included in Diamond |
| Two-factor authentication | Included in Emerald | Included in Sapphire | Included in Diamond |
| 100 Gbps connectivity | Included in Emerald | Included in Sapphire | Included in Diamond |
| 2,000 Gbps DDoS protection | Included in Emerald | Included in Sapphire | Included in Diamond |
Emerald
Sapphire
Diamond
Not sure which plan is right for you?
We’re happy to help you find the perfect business hosting plan. Get in touch for honest advice without sales tactics or upsells.
Metrics
- Customer stories
36,225
Active customers
Enjoying our award-winning service.
- View our plans
264,024
Websites hosted
With ultra-fast performance and 100% uptime.
- Register a domain
97,108
Domains managed
Search for a domain or transfer yours to Krystal.
- Protecting the planet
100%
Renewably powered
Since 2017 from sources like sun, wind, and sea, with no corners cut.
Last updated: 4 Oct 2024 @ 08:06
100% PCI DSS compliant hosting
If your website handles credit card transactions, you'll likely need to be PCI DSS compliant and process payments in a secure hosting environment. All Krystal business hosting plans run on PCI-scan compliant servers, so you can take payments on your website following PCI Security Standards Council guidelines.
PCI compliance levels
There are four levels of PCI DSS compliance. They depend on how many credit card transactions you complete annually and how you handle them.
1
Compliance Level 1
Merchants that process over 6,000,000 Visa or MasterCard e-commerce transactions annually, or any merchant that has experienced a data breach where sensitive information was compromised on the server.
2
Compliance Level 2
Merchants that process between 1,000,000 and 6,000,000 Visa or MasterCard e-commerce transactions annually.
3
Compliance Level 3
Merchants that process between 20,000 and 1,000,000 Visa or MasterCard e-commerce transactions annually.
4
Compliance Level 4
Merchants that process fewer than 20,000 Visa or MasterCard e-commerce transactions annually.
Green energy
We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.
Green data centres
All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.
Green purpose
We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.
Green leadership
We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.
Join 36,225 happy clients running on our premium, planet-first B Corp web hosting
Join today for premium hosting that’s fair to you and the planet.
Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.
Our clients say we're Excellent
4.8 out of 5 based on 1,748 reviews
Business Hosting FAQs
The most-asked questions about our business hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .Exceptional support
1,336
Tickets
(last 7 days)
- 7 hours average resolution time
- 63% solved in first response
174
Calls
(last 7 days)
- 6 minutes average call duration time
- < 30 seconds hold time target
371
Live Chats
(last 7 days)
- 3 minutes average wait time
- 30 minutes average resolution time
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